mcq Casino Terms and Conditions
This document applies to the use of all mcq Casino services. Please read it carefully before using the service.
Table of Contents
- General Provisions and Acceptance
- Account Registration and Eligibility
- Account Security and Responsibility
- Deposits and Withdrawals
- Bonuses and Promotional Offers
- Gaming Rules
- Prohibited Activities
- Account Suspension and Closure
- Intellectual Property and Content
- Limitation of Liability
- Privacy and Data Protection
- Changes to Terms
- Contact
1. General Provisions and Acceptance
These Terms and Conditions ("Terms") apply to the mcq Casino platform and all services associated with it. By visiting the website, creating an account, or using any service, you are considered to have fully accepted these Terms.
These Terms form a legally binding agreement. If you disagree with any part of the Terms, please refrain from using the service. mcq Casino reserves the right to change these Terms at any time, and the updated Terms take effect once published on the website.
2. Account Registration and Eligibility
2.1 Registration Requirements
To create an account at mcq Casino, the following conditions must be met:
- You must be at least 21 years old at the time of registration.
- All information provided must be accurate, complete, and your own.
- Each person may create only one account.
- You must not be an employee of mcq Casino or a person associated with it.
2.2 Identity Verification (KYC)
mcq Casino reserves the right to verify your identity, age, and payment details at any time. For this purpose, a national ID card, passport, or other government-approved document may be required. Withdrawal requests may be held pending until verification is complete.
2.3 Multiple Accounts Prohibited
Creating multiple accounts from the same person, household, device, or IP address is prohibited. If this rule is violated, all associated accounts may be closed and any earned bonuses or balances may be forfeited.
3. Account Security and Responsibility
It is your sole responsibility to keep your mcq account password and login details completely confidential. No third party may be given access to your account.
Report any suspicious activity or unauthorized access to your account to our support team immediately. The account holder is fully responsible for all account activity unless it can be proven that the activity occurred without their knowledge.
Transferring, buying, selling, or allowing others to use your account is strictly prohibited.
4. Deposits and Withdrawals
4.1 Deposit Methods and Limits
Deposits at mcq Casino can currently be made through the following payment methods: bKash, Nagad, Rocket, Upay, and bank transfer (Dutch-Bangla Bank, BRAC Bank, Islami Bank, and other scheduled banks). The minimum deposit amount is ৳300.
4.2 Withdrawal Methods and Processing
Withdrawals must be made using the same method used for the deposit. The minimum withdrawal amount is ৳500. Approved withdrawals are generally processed within 10 to 45 minutes. Withdrawals may be delayed if identity verification has not been completed.
4.3 Source of Funds
Deposited funds must come from a legal source. If funds from an illegal source are used, the account will be closed and appropriate legal action may be taken.
5. Bonuses and Promotional Offers
5.1 Welcome Bonus
New members will receive a 200% bonus on their first deposit, up to a maximum of ৳10,000. To withdraw a bonus, the bonus amount must be wagered 25 times. For example: if a ৳1,000 deposit earns a ৳2,000 bonus, the balance will be ৳3,000 and ৳2,000 × 25 = ৳50,000 must be wagered before withdrawal.
5.2 Weekly and Regular Promotions
mcq Casino runs various promotions from time to time, including weekly reload rewards, slots festival bonuses, cricket betting offers, and more. Each offer has its own wagering requirements and validity period. Specific terms are detailed on the promotions page.
5.3 General Bonus Terms
- A bonus may only be claimed once unless the offer states otherwise.
- Bonus funds cannot be transferred to another person's account.
- If bonus abuse or manipulation is proven, the bonus will be cancelled.
- mcq Casino reserves the right to change or cancel any promotion.
- Bonuses and promotions are never direct cash — meeting the specified wagering requirements before withdrawal is mandatory.
6. Gaming Rules
6.1 Bets and Results
Once confirmed, a bet cannot be changed or cancelled. All game results are determined by a Random Number Generator (RNG) or live dealer process, and mcq Casino does not interfere with these results.
6.2 Technical Issues
mcq Casino is not responsible for any bet left incomplete due to internet disconnection, power outage, or device failure. In the event of a server-side error, the bet amount may be refunded in accordance with the applicable policy.
6.3 Incorrect Payouts
If an incorrect amount is credited due to a technical error, mcq Casino reserves the right to correct that error, even after a withdrawal has been made. It is the member's ethical responsibility to notify the support team immediately without using any incorrectly received funds.
7. Prohibited Activities
The following activities are strictly prohibited:
- Playing games using automated software, bots, or scripts.
- Exploiting or manipulating the bonus system.
- Using the platform for money laundering or illegal financial transactions.
- Conducting fraudulent activities against other members.
- Attempting unauthorized access to another person's account.
- Attempting to exploit technical vulnerabilities in games for an advantage.
- Copying or distributing any platform content without authorization.
8. Account Suspension and Closure
8.1 mcq Casino's Rights
mcq Casino may temporarily suspend or permanently close any account at any time and without stating a reason, particularly in cases of Terms violations. To appeal such a decision, you may contact the support team via live chat or email.
8.2 Member's Rights
You may voluntarily close your account at any time. In that case, you may withdraw your verified balance, though unmet wagering requirements on bonus balances will not apply. Under the Responsible Gaming Policy, you may apply for self-exclusion or a cooling-off period.
9. Intellectual Property and Content
All content on the mcq Casino website — logos, graphics, text, software, game interfaces, and other elements — is legally protected intellectual property. Reproduction, distribution, or commercial use of this content without permission is strictly prohibited.
Members may use the service for personal, non-commercial purposes. The intellectual property of game content on the platform is owned by the respective game developers.
10. Limitation of Liability
To the maximum extent permitted by applicable law, mcq Casino is not liable for:
- Service disruptions caused by internet disconnection.
- Issues arising from third-party services (payment gateways, game studios).
- Unauthorized access to an account due to the member's own negligence.
- Financial losses resulting from gambling.
In no circumstances will mcq Casino's total liability exceed the original amount of the member's disputed transaction.
11. Privacy and Data Protection
How your personal information is collected, stored, and used is described in detail in our Privacy Policy. By using the service, you also agree to that policy.
mcq Casino uses SSL encryption and advanced security technology to keep your information safe. We do not sell your information to third parties, though minimal data may be shared with trusted partners for service operations — this is made clear in the Privacy Policy.
12. Changes to Terms
mcq Casino reserves the right to change these Terms at any time. Updated Terms take effect once published on the website, and the date of the latest update will be noted. For significant changes, a notification may be sent to your registered email or account.
Continued use of the service after changes are made will be taken as your acceptance of the new Terms. If you do not agree to the new Terms, stop using the service and apply to close your account.
For more information, you can visit our FAQ section where common questions are answered.
13. Contact
If you have any questions or complaints about these Terms, please contact our support team:
24/7 support — available in Bengali and English, seven days a week, around the clock.
[email protected]
To learn more about mcq Casino, visit our About Us page.